Frequently Asked Questions (FAQs)
Q1. What makes Bold1 T-shirts unique?
Our T-shirts are made from 100% premium cotton fabric, ensuring comfort, breathability, and durability. Each piece is designed with a focus on fit, quality, and authenticity.
Q2. Do you offer unisex or separate fits for men and women?
Currently, we offer standard unisex fits that are perfect for both men and women. We’ll soon be adding separate collections too!
Q3. How should I wash my Bold1 T-shirt?
For the best results, machine wash cold, use mild detergent, and avoid bleach or ironing directly on prints.
Q4. How long will it take to receive my order?
Orders are usually delivered within 5–7 working days depending on your location.
Q5. Do you offer free shipping?
Yes, we offer free shipping on prepaid orders above ₹999 across India.
Q6. How can I track my order?
Once your order is shipped, you’ll receive an email and SMS with a tracking link to monitor your delivery status.
Q7. What is your return and exchange policy?
We offer a 7-day easy return or exchange policy from the date of delivery. The product must be unused, unwashed, and in its original packaging.
Q8. How do I initiate a return or exchange?
Simply visit our Return Request Page or contact us at support@bold1.in with your order details.
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Q9. When will I receive my refund?
After the product passes our quality inspection, the refund will be processed within 7 working days.
Q10. What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD).
Q11. Is Cash on Delivery available?
Yes, COD is available for most locations across India.
Q12. How can I contact customer support?
You can reach us via email at support@bold1.in or message us on WhatsApp (link available on our website).
Can I cancel my order after placing it?
Orders can be cancelled within 2 hours of placement or before shipping. After dispatch, cancellations aren’t possible.
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Q14. Do I need an account to place an order?
You can shop as a guest, but creating an account helps you track orders, manage returns, and get exclusive offers.
Q15. Do you restock sold-out products?
Yes! Popular items are often restocked. You can join our waitlist or follow us on Instagram (@bold1.in) for updates.